Services

Our Services

CUSTOMER BENEFITS


  • Comprehensive multi-point inspection: We replace and check essential maintenance parts once annually.
  • STRESS-FREE: You won’t have to keep track; we’ll reach out to schedule your service, and the cost is already covered.
  • Certified Generac Technicians with years of experience will handle your generator, ensuring top-notch service every time.
  • We’ll maintain your generator in full compliance with Manufacturer’s required standards to maintain your warranty.
  • We exclusively use OEM parts from the Manufacturer for all services.
  • To make a warranty claim on certain parts, maintenance by a Certified Technician is required as proof.
  • We store all service and maintenance records, and can provide them directly to the Manufacturer if needed for warranty claims.
  • Priority service: Maintenance customers get ahead of the queue when service is needed.
  • Significantly lower risk of generator failure during an outage.

MULTI-POINT INSPECTION


The following is a list of items we inspect and or replace at maintenance:


Oil Level, Oil Leaks, Oil Filter, Remove Corrosion, Air Filter, Spark Plugs, Valves, Starter, Operation, Belts, Linkages, DC Control Fuse, Warning Lights/Shutdowns, Vibration/Noise/Leakage/Temp, Silicone Spray Metal Parts, Exterior Cleaning of Enclosure, Wire Brush Rust/Paint Wire Brushed Areas, Check Gas Line Condition/Leakage, Hard Fuel Lines, Flexible Fuel Lines, Fuel Plenum, Enclosure Louvers, Coolant Levels, Proper Clearances, Clean and Tighten Terminals, Check Charger, Specific Gravity, Load Test, Connection Terminals, Control Wiring, Output Voltage, Controller, Auto/Off/Manual

Switch, Earth Ground, Battery Health, DC Control Voltage, Propane Tank Level, Brush and Paint Gas Pipe 2' from unit if needed and much more.

ACTIVE GENERATOR MONITORING


When you sign up for active generator monitoring we’ll actively monitor remote alerts on the condition of your generator allowing us to proactively reach out about any issues. Active monitoring requires the purchase and installation of a 4G enabled Generac

monitoring device if one has not already been installed. The cost is a one time charge of $250 for the unit.

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